Front desk busy. Guests still looked after.
Kea answers check-in times, parking, pet and room questions any hour of the night, and takes booking enquiries with the dates and details you need.
- Answers
- 24/7
- From
- $99/mo
- Set up
- Done for you
What Kea does for hotels & motels
Everything a good receptionist does.
- Answers check-in, parking, pet and facility questions 24/7
- Takes booking enquiries with dates and guest numbers
- Answers in warm, professional English at 2am
- Takes messages for reception
- Live room availability from your booking system (not built yet)
Example call
What time is check-in?
Check-in is from 2pm, and we can store bags earlier.
Do you have a room for two nights from the 14th?
I'll take your details so reception can confirm availability and call you back. Can I get your name?
Late-night calls go to voicemail, and guests book elsewhere.
Kea answers every call, any hour.
Your dashboard
Every call, in one place.
See every call with a summary and the full transcript, every booking Kea made, and the callbacks waiting for you. Check it on your phone between enquiries.
How the dashboard worksExample dashboard. Numbers are illustrative.
The Kea difference
Gets smarter with every call.
Kea doesn't stay as clever as the day you set it up. It learns your business as it goes.
- 1. A caller asks something newInstead of guessing, Kea saves the question to your AI Brain.
- 2. You answer it onceType the answer in your dashboard, from your phone, whenever suits you.
- 3. Kea knows it from the next callEvery answer you add makes it better. It also suggests answers from past calls for you to approve.
Works with Google Calendar today.
Use Cloudbeds, Little Hotelier or RMS? We'll look at connecting it on request.
Questions from hotels & motels
Can it see room availability?
Not yet. It takes the enquiry and reception confirms. Connecting your booking system is on request.
What happens if it doesn't know an answer?
It never makes one up. It saves the question to your AI Brain and takes the caller's details. You answer it once in your dashboard, and Kea knows it from the next call.
Do I keep my phone number?
Yes. You forward calls to Kea: all the time, when you're busy, or after hours.
Does it understand Kiwi accents and slang?
Yes. "Sweet as", "yeah nah" and "chur" are all understood, and it always replies in clear, professional English.
How do I get started?
Book a free consultation. We set Kea up for your business and you hear it answer your own questions before it goes live.
Also in food & hospitality
Never miss another call.
Hear Kea answer your own questions before it goes live.
Book a free consultation